fbpx

FAQ


I accept all major credit cards such as Visa, MasterCard and American Express through Stripe payment processing I transit your credit card securely for your protection and I do not store your credit card 
All items are shipped from Celebration, Florida. Shipping for orders in the United States can take 7-10 business days. Most orders are received within 10 days of ordering.

What shipping method do you use?
Standard shipping for orders in the United States are shipped via USPS First Class or Priority Mail.

Do you offer package tracking?
Yes, you will be provided with the tracking number once your package is shipped. A shipping confirmation email will be sent to you once your order has been shipped.

Do you ship internationally?
International shipping will be coming in Fall 2020.
If the product is already available in the shop, I try to move have products printed within 3-5 business days after payment is processed. There might be delays as there are sometimes a lack of production materials, etc. I will be in touch with you if it delays your order substantially.
If you need your print prior to a certain time, please get in touch as soon as possible and let me know. We can expedite the process, upgrade the shipping (at a fee).
Prior to shipment, you can ask me about an upgrade to a faster / tracked shipping option. I will give you the price of the upgrade and arrange a transaction. The feature of the upgrade depends on the countries and the print size
If you are not satisfied with your purchase, we will exchange your item(s) or refund your money (minus shipping costs) up to 14 days after you have received your order. You will be responsible for returning items in their original condition as well as return shipping costs.
Your items will be packaged safely and sent in excellent condition. If something happens to your package and your purchase arrives damaged, please contact me prior to leaving feedback so that we can begin working on a replacement for you, or we can discuss refunding your money. Any refunds or exchanges will be dealt with on a case-by-case basis, so for maximum satisfaction please contact me as soon as possible after receiving your item(s).

Please note that print colors may appear to be different than what is seen on your computer screen. I do my best at making sure that our monitor display is calibrated so that the images are the way we have intended the image to be. I can’t guarantee that your monitor will display the color correctly.
All images on this site are the sole property of Studio 404.