Policies

Privacy Policy

Who we are

Our website address is: http://studio-404.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

You can contact me at hello@studio-404.com.

Payment

I only accept Paypal payments at this time. For eChecks through Paypal, items will be shipped as soon as the check clears.

Shipping

I ship my prints from Celebration, Florida.

Print Production

If the product is already available in the shop, I try to move have products printed within 2 business days after payment goes through. There might be delays as there are sometimes a lack of production materials, etc. I will be in touch with you if it delays your order substantially.

Print Deadlines

If you need your print prior to a certain time, please get in touch as soon as possible and let me know. We can expedite the process, upgrade the shipping (at a fee).

Express/Tracked Shipping Updates

Prior to shipment, you can ask me about an upgrade to a faster / tracked shipping option. I will give you the price of the upgrade and arrange a transaction. The feature of the upgrade depends on the countries and the print size.

Lost/Damaged

If you are not satisfied with your purchase, we will exchange your item(s) or refund your money (minus shipping costs) up to 14 days after you have received your order. You will be responsible for returning items in their original condition as well as return shipping costs.

Additional Policies and FAQs

Your items will be packaged safely and sent in excellent condition. If something happens to your package and your purchase arrives damaged, please contact me prior to leaving feedback so that we can begin working on a replacement for you, or we can discuss refunding your money. Any refunds or exchanges will be dealt with on a case-by-case basis, so for maximum satisfaction please contact me as soon as possible after receiving your item(s).

Please note that print colors may appear to be different than what is seen on your computer screen. I do my best at making sure that our monitor display is calibrated so that the images are the way we have intended the image to be. I can’t guarantee that your monitor will display the color correctly.

Wholsale

Inquiries are welcome!

All images on this site are the sole property of Studio 404.

Thank you!